Returns & Exchanges
At Xpandlaces, we want you to be completely satisfied with your purchase. If our no-tie lacing systems aren't the perfect fit for your lifestyle, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused laces and hardware in their original packaging to ensure they remain protected during transit.
Affix the Shipping Label
Download and print the prepaid shipping label provided through our portal and securely attach it to your package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement laces within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing